Returns & Refunds
We want you to be delighted with your Relic artwork. If you are not completely satisfied, you may request a return within 14 days of delivery.
Eligibility
- The piece must be returned in its original, undamaged condition and packaging.
- Returns must be initiated within 14 days of delivery by emailing info@relic.earth with your order number.
Refunds
Once we receive and inspect the returned piece, we will issue a refund to your original payment method within 5–10 business days. Original shipping charges are non-refundable, and return shipping is the responsibility of the customer unless the item arrived damaged or defective.
Damaged or defective items
If your artwork arrives damaged or defective, contact us within 7 days of delivery at info@relic.earth with photos, and we will arrange a replacement or full refund at no cost to you.
Made-to-order pieces
Commissioned or made-to-order works are final sale unless they arrive damaged or defective.
Contact
Questions about a return? Email info@relic.earth and we will respond within 1–2 business days.